Privacy Policy
Privacy Policy
Introduction
At Tripsview Travel, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, or by other means.
1. Information Collection
We may collect both personal and non-personal information to better serve our customers:
Personal Information: Includes your name, contact details, address, email, passport information, and payment details when you book or inquire about a service.
Non-Personal Information: Includes browsing behavior, device information, and other analytics to enhance website functionality.
2. Use of Information
Collected information is used for the following purposes:
To process bookings, provide customer support, and manage travel arrangements.
To improve our website and personalize user experience.
For marketing purposes, such as sending promotional offers, newsletters, and updates, provided consent has been given.
3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share information with:
Third-Party Service Providers: Trusted partners, such as airlines, hotels, and activity providers, to fulfil your travel arrangements.
Legal Requirements: If required by law, we may disclose information to government or legal authorities.
4. Security Measures
We employ various security measures, including encryption and secure storage, to protect your information from unauthorized access, alteration, or disclosure.
5. Your Choices
You may choose to limit or opt-out of marketing communications, and you have the right to access, correct, or delete your personal information by contacting us.
6. Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
For questions about our Privacy Policy, please contact us at info@tripsviewtravel.in.
Shipping/Service Delivery Policy
Service Delivery Policy
1. Booking Confirmation
Upon receiving your inquiry and payment, we will provide a booking confirmation, itinerary, and service details via email. This confirmation serves as your proof of purchase and includes all travel arrangements.
2. Travel Documents
Physical Documents: If required, physical travel documents (such as tickets or vouchers) will be shipped via a reliable courier service with tracking details provided.
Digital Documents: Most documents, including confirmations, vouchers, and itineraries, will be sent via email for your convenience.
3. Delivery Timeline
Digital Documents: Will be sent within 24–48 hours of booking confirmation.
Physical Documents: If applicable, will be shipped within 7–10 business days, depending on your location. Delivery delays due to unforeseen circumstances will be communicated promptly.
4. Service Amendments
Should your travel arrangements require changes, we will work to update your itinerary and provide new documentation, if applicable.
5. Issues with Delivery
If you do not receive your documents on time or encounter any issues, please reach out to us immediately at info@tripsviewtravel.in so we can assist in resolving the matter.